willkommen im größten wohnzimmer der alpen!

booking conditions 2023/2024

The following booking and cancellation conditions apply for the season 2023/2024 :

Free cancellation is possible until 30 days before arrival. In case of later cancellation we allow ourselves to charge 75% of the invoice amount. A deposit of 30% is due no later than 30 days before arrival. The remaining amount can be paid conveniently on the day of arrival or departure. . .

For group and event bookings (from nine people) :

Group and event bookings are bookings of nine or more people, both without and in conjunction with an event, as well as all events such as seminars, conferences, meetings, banquets and weddings. Cancellation by the customer must be made in writing.

·     Free of charge up to 60 days before arrival

·     From the 60th day until the 28th day before arrival 50% of the contractually agreed services

·     From the 28th day before arrival, 75% of the contractually agreed services

·     From the 3rd day before arrival 100% of the contractually agreed services.

A deposit of 30% must be transferred 60 days before arrival. You will get a email with an individual payment link. The remaining amount can be paid on the day of arrival or departure. 

If you cancel individual nights, the costs will be charged according to the cancellation conditions mentioned above. The contractually agreed amount is calculated based on the number of agreed participants.