booking conditions 2021/2022

The following booking and cancellation conditions apply to the 2021/2022 season:

  • Pre-season: 02.12.2021 - 18.12.2021

Free cancellation possible up to 28 days before arrival. For cancellation made after 28 days before arrival, we allow to charge 50% of the invoice amount.

  • Main season: 19.12.2021 - 08.01.2022 and 04.02.2022 - 05.03.2022

Free cancellation possible up to 28 days before arrival. For cancellation made after 28 days before arrival, we allow to charge 50% of the invoice amount.

  • Low season: 09.01.2022 - 03.02.2022 and 06.03.2022 - 16.04.2022

Free cancellation possible up to 28 days before arrival. For cancellation made after 28 days before arrival, we allow to charge 50% of the invoice amount.

A deposit of 30% must be transferred 28 days before arrival. You will get a extra email with an individual payment link. The remaining amount can be paid on the day of arrival or departure.

 

The following booking and cancellation conditions apply for groups and event bookings:

Group and event bookings are bookings of nine or more people and bookings in connection with an event, as well as seminars, conferences, meetings, banquets and weddings. Booking cancellations must be made in writing.

·     Free of charge up to 60 days before arrival

·     From the 60th day until the 28th day before arrival 50% of the contractually agreed services

·     From the 28th day before arrival, 75% of the contractually agreed services

If you cancel individual nights, the costs will be charged according to the cancellation conditions mentioned above. The contractually agreed amount is calculated based on the number of agreed participants.

A deposit of 30% must be transferred 60 days before arrival. You will get a email with an individual payment link. The remaining amount can be paid on the day of arrival or departure.